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Full-timeOperations

Service Desk Technician Mr Price Group Technology – Mr Price Group, Durban, Kwazulu Natal, South Africa

Mr Price Group
KwaZulu-Natal
Not disclosed by source
Posted today

Job Description

Job Overview

Mr Price Group is currently hiring for the position of Service Desk Technician Mr Price Group Technology in Durban, Kwazulu Natal, South Africa. This role involves key operational responsibilities, and qualified applicants who meet the criteria below are encouraged to apply.

Job Details

  • Employer: Mr Price Group
  • Location: Durban, Kwazulu Natal, South Africa, South Africa
  • Posted: 23 September 2026
  • Closing date: Not specified by source; applications may close without notice.
  • Salary: Not disclosed by source

Key Responsibilities

  • Providing telephonic and email 1st line support and troubleshooting to all computer users at all Stores, within the Mr Price Group
  • Liaise with external service providers to escalate problems where required
  • Support our suppliers who use our software.
  • You will be required to work a maximum of 40 hours, over a maximum of 5 days per week including Saturdays and Sundays.
  • You would be required to work an 8-hour shift in line with the Service Desk operating hours.
  • Your own reliable transport is preferred.

Requirements

  • IT diploma/ Certificate
  • At least 1 year in an IT or Helpdesk environment
  • The technical skills required are just a good general knowledge of computer hardware and software. Knowledge of our POS system would be a major advantage
  • Strong verbal and written communication skills
  • Excellent interpersonal and customer-facing skills Strong administration skills
  • Strong ability to work accurately with attention to detail
  • Familiarity with MS Office products
  • A high level of confidentiality

How to Apply

Use the Apply Now button below to navigate directly to the official Mr Price Group recruitment portal and complete your online application.

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Job TypeFull-time
CategoryOperations
ProvinceKwaZulu-Natal
SalaryNot disclosed by source

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