Workplace Success Guide

Thrive in Your Workplace
From Day One

Professional guides for navigating South African workplaces - from your first 90 days to getting promoted. Updated for 2025/2026.

90

days to make your first impression

70%

of promotions go to visible employees

1 week

severance per year (minimum)

21

days annual leave (minimum)

📚 Workplace Guide Articles

In-depth guides to help you succeed in your career

Featured

First 90 Days: How to Succeed in Your New Job

A complete guide to making a great impression and setting yourself up for success.

15 min readRead Guide
Featured

Office Politics: Navigate Without Getting Burnt

How to build alliances, avoid drama, and advance your career professionally.

12 min readRead Guide

How to Ask for a Raise in South Africa

Timing, preparation, and scripts for salary negotiation conversations.

10 min readRead Guide

Remote Work Success Strategies

Thrive while working from home - productivity, boundaries, and communication.

8 min readRead Guide

Dealing with Difficult Colleagues

Professional strategies for handling workplace conflict and challenging personalities.

11 min readRead Guide

Getting Promoted: What It Really Takes

Beyond doing your job well - visibility, relationships, and strategic positioning.

14 min readRead Guide

🚀 Your First 90 Days

A strategic approach to starting strong in your new role

1
Days 1-30

Learn & Observe

The Sponge Phase

Learn everyone's names and roles
Understand company culture and unwritten rules
Study processes, systems, and tools
Listen more than you speak in meetings
Build relationships with your immediate team
Clarify expectations with your manager
Identify quick wins you can deliver

⚠️ Avoid:

  • Criticising how things are done
  • Trying to change everything immediately
  • Isolating yourself at your desk
2
Days 31-60

Contribute & Connect

The Contribution Phase

Start delivering on your core responsibilities
Expand your network beyond your team
Schedule one-on-ones with key stakeholders
Share ideas thoughtfully in meetings
Ask for feedback from your manager
Document processes and learnings
Volunteer for cross-functional projects

⚠️ Avoid:

  • Overcommitting to too many projects
  • Ignoring feedback or being defensive
  • Working in silos without collaboration
3
Days 61-90

Add Value & Lead

The Impact Phase

Propose improvements based on observations
Take ownership of significant projects
Mentor newer team members if appropriate
Build your personal brand internally
Set goals for the next quarter
Schedule a 90-day review with your manager
Celebrate your wins (internally)

⚠️ Avoid:

  • Becoming complacent
  • Forgetting to document achievements
  • Neglecting the relationships you've built

💬 Workplace Communication

Master professional communication in every scenario

Do's
  • Use clear, descriptive subject lines
  • Get to the point in the first paragraph
  • Use bullet points for multiple items
  • Proofread before sending
  • Reply within 24 hours (even if just to acknowledge)
Don'ts
  • Reply all unnecessarily
  • Use ALL CAPS or excessive exclamation marks!!!
  • Send emotional emails when upset
  • Leave the subject line blank
  • CC the world on every email

🛡️ Common Workplace Challenges

Solutions to the most common workplace difficulties

Imposter Syndrome

Feeling like you don't deserve your position or will be 'found out'

Solutions:

Keep a 'wins' document of your achievements
Remember: you were hired for a reason
Talk to trusted colleagues - most people feel this
Focus on learning, not perfection
Celebrate small victories

Micromanaging Boss

A manager who oversees every detail of your work

Solutions:

Provide frequent updates before being asked
Ask about their preferred communication style
Build trust through consistent delivery
Document your processes and decisions
Have a direct conversation about autonomy

Toxic Colleague

Dealing with gossip, undermining, or negative behaviour

Solutions:

Document incidents with dates and details
Keep interactions professional and brief
Don't engage in gossip or complaining
Set clear boundaries
Escalate to HR if behaviour continues

Work-Life Balance

Struggling to disconnect from work and maintain personal time

Solutions:

Set clear working hours and stick to them
Turn off work notifications after hours
Use your leave days - they exist for a reason
Learn to say 'no' to non-essential tasks
Schedule personal time like you schedule meetings

Lack of Recognition

Your contributions go unnoticed or uncredited

Solutions:

Make your work visible through updates
Quantify your achievements with numbers
Speak up in meetings about your contributions
Ask for feedback and recognition directly
Build relationships with decision-makers

Career Stagnation

Feeling stuck with no clear path forward

Solutions:

Have a career conversation with your manager
Identify skills needed for the next level
Volunteer for stretch assignments
Find a mentor in your desired role
Consider lateral moves to gain experience

🇿🇦 South African Workplace Culture

Understanding the unique aspects of working in SA

Ubuntu in the Workplace

The philosophy of 'I am because we are' - emphasising community, teamwork, and collective success over individual achievement.

  • Celebrate team wins, not just personal achievements
  • Help colleagues when you can
  • Build genuine relationships beyond transactional work

Hierarchy & Respect

Many SA workplaces have traditional hierarchies. Respect for seniority is important, though this is evolving.

  • Address seniors appropriately initially
  • Follow the chain of command for escalations
  • Observe how colleagues interact before assuming familiarity

Diversity & Inclusion

SA workplaces are among the most diverse globally. Cultural awareness and sensitivity are essential.

  • Learn about different cultural practices
  • Be mindful of religious observances and holidays
  • Avoid assumptions based on background

Time & Punctuality

'African time' is a stereotype. In corporate SA, punctuality is expected and valued.

  • Arrive on time for meetings and work
  • Communicate early if you'll be late
  • Respect deadlines and deliver on commitments

Language Considerations

While English is common in business, SA has 11 official languages. Multilingual ability is an asset.

  • Learn greetings in other SA languages
  • Be patient with non-native English speakers
  • Don't make assumptions about home language

Load Shedding Adaptations

Power outages affect work. Successful employees adapt and plan around load shedding schedules.

  • Keep devices charged and have backup power
  • Schedule important work during on-grid hours
  • Communicate proactively about impact on deliverables

⚖️ Know Your Rights

Basic employment rights under South African labour law

Working Hours

Maximum 45 hours per week (9 hours/day for 5-day week). Overtime must be agreed and compensated.

Leave Entitlements

Minimum 21 consecutive days annual leave, 6 weeks paid sick leave per 3-year cycle, 4 months maternity leave.

Minimum Wage

National minimum wage applies (check current rate). Some sectors have higher sectoral determinations.

Protection from Discrimination

Protected against discrimination based on race, gender, disability, religion, and other grounds under the EEA.

UIF Contributions

Employer must contribute to UIF. You're entitled to benefits if retrenched or on maternity leave.

Safe Working Conditions

Employers must provide safe working conditions. Report unsafe conditions to the Department of Labour.

Need Help with a Workplace Issue?

Contact the CCMA (Commission for Conciliation, Mediation and Arbitration) for free assistance with workplace disputes. Call 0861 161 616 or visit ccma.org.za. You can also report issues to the Department of Labour.

❓ Frequently Asked Questions

Common questions about workplace success

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